Engage Ring Resizing Policy

Sizing


  • • Engage offers unlimited resizings as part of our Forever Lifetime Warranty.
  • • Engage will provide FREE of Charge Shipping and Insurance for your ring sizing within the first 30 days.

    Please call 877-212-0858 or click the following link to email ordersupport@engagejeweler.com

We will issue you a Submission Form for your ring sizing. Please print a copy of the form and fill out and sign the first page of the form. Place the copy inside with your return.

Engage will supply you with a prepaid and pre-insured Return Label. Engage will supply you with a Reference Number that you will need to note on your mailing box and label.

How to Prepare Your Return


To return a purchase to Engage, please follow these simple steps:

  • • Package Your Return.
  • • Ensure that your item is wrapped well and cushioned to prevent damage in shipment. You can use padding such as a crumpled up newspaper to minimize rattling. You can also use a padded FedEx envelope to place the item and then put that envelope in a box.
  • • You must ship the item in a box (such as a FedEx box. Do not use an envelope for the shipment.)
  • • You will need to use the FedEx return label provided to you via email.

  • Please ship your item back to Engage at the following address:
  • Engage
  • Dept: Customer Service
  • 3000 East 1st Avenue, Suite 243
  • Denver, CO 80206

This package will only be insured if you use the provided label. You assume
ALL liability if the package is sent without our return label or by a different carrier.Engage will not be responsible for loss or damage of return shipments.

Once We Receive Your Item


Once we receive your item and it is accepted, it will be professionally resized by our expert craftsmen. Upon receiving your shipment, the item will be reviewed by our Quality Assurance Department. Please note that items which have been.

Education

Illustration of Mined or Lab Created Diamonds} information block

Mined or Lab Created Diamonds

Learn more
Illustration of Anatomy of Engagement Ring} information block

Anatomy of Engagement Ring

Learn more
Illustration of The 4C’c} information block

The 4C’c

Learn more
Illustration of Find Your Ring Size} information block

Find Your Ring Size

Learn more