Engage Ring Resizing Policy
Sizing
-
• Engage offers
unlimited
resizings as part of our Forever Lifetime Warranty.
-
• Engage will provide FREE of Charge Shipping and Insurance for your
ring sizing within the first 30 days.
Please call
877-212-0858
or click the following link to email
ordersupport@engagejeweler.com
We will issue you a Submission Form for your ring sizing. Please print a
copy of the form and fill out and sign the first page of the form. Place
the copy inside with your return.
Engage will supply you with a prepaid and pre-insured Return Label. Engage
will supply you with a Reference Number that you will need to note on your
mailing box and label.
How to Prepare Your Return
To return a purchase to Engage, please follow these simple steps:
- • Package Your Return.
-
• Ensure that your item is wrapped well and cushioned to prevent
damage in shipment. You can use padding such as a crumpled up
newspaper to minimize rattling. You can also use a padded FedEx
envelope to place the item and then put that envelope in a box.
-
• You must ship the item in a box (such as a FedEx box. Do not use an
envelope for the shipment.)
-
• You will need to use the FedEx return label provided to you via
email.
- Please ship your item back to Engage at the following address:
- Engage
- Dept: Customer Service
- 3000 East 1st Avenue, Suite 243
- Denver, CO 80206
This package will only be insured if you use the provided label. You
assume
ALL liability if the package is sent without our return label or by a
different carrier.Engage will not be responsible for loss or damage of
return shipments.
Once We Receive Your Item
Once we receive your item and it is accepted, it will be professionally
resized by our expert craftsmen. Upon receiving your shipment, the item
will be reviewed by our Quality Assurance Department. Please note that
items which have been.